Learning Consultancy
We understand that not all clients have a team of Learning Strategists or Learning Designers in their payroll and even if they do, their exposure may not be as wide as ours. We are exposed to a variety of industries due to the nature of our work and thus, they bring to the table a myriad of good practices accumulated over the years.
In addition to the expertise our team brings to the table, by observing and analyzing from a third-party perspective, our team can remain objective throughout the process and detect blind spots faster. With that, our team would be able to provide higher quality consultancy services. This is helpful especially to larger companies with multiple departments and workflows that involve multiple parties. This means the proposed intervention would be one that truly aims to fix the current pain points without any biasness or sentiments in making the right decisions.
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Impact Study
This is often the forgotten part of the teaching and learning journey, i.e., studying the impact the transformed content has on your business. The simplest form is running a survey at the end of the lesson on what the learners have acquired and say 3 months later to find out if they have applied the acquired knowledge/skills in their work. Of course, there are also other forms of evaluation such as demonstration of the practical skills learned (such as fixing a machine or demonstrating a massage technique) or a quiz post-training to assess the understanding of the learner.
At Kydon, we believe training and development should result in behaviour change of the learners and at the same time, has a positive impact on the business. Therefore, we are guided by the Kirkpatrick Model in conducting evaluations. The Model consists of 4 levels, namely Reaction, Learning, Behaviour and Results as shown in the diagram below. Our team is equipped, with the expertise, to collaborate with our clients to measure the impact and at the same time, advise them on the tweaks required for the following round of intervention. For example, in situations where training does not result in the behaviour change or impact desired, our team would collaborate with client to further analyse the root cause that obstruct the desired impact and propose a solution that works for the client. This expertise allows us to provide effective recommendations during learning consultancy.
![](https://lsi.kydongrp.com/wp-content/uploads/2024/04/impact-study.png)
Reference:
- Mind Tools. (2020). Kirkpatrick’s Four-Level Training Evaluation Model: Analyzing Training Effectiveness. https://www.mindtools.com/pages/article/kirkpatrick.htm
- Kirkpatrick Partners. (2022, February 13). The Kirkpatrick Model Kirkpatrick Partners, LLC. https://www.kirkpatrickpartners.com/the-kirkpatrick-model/
Consultancy & Design
We adopt a total systems approach when working in our consultancy and design process. We look at the whole system – processes, people and technology through a seven-step process when designing our learning solutions:
7-Step Consultancy & Design Process
Our passion is to help clients harness the power of technology in learning – and we get the job done.
![](https://lsi.kydongrp.com/wp-content/uploads/2024/04/7-step-img-621x1024.png)